From the call to cash, Vepsy has you covered.
AI-Powered Call Dispatch,
so You Can Focus on Getting The Job Done.
Attract the lead. Qualify it. Service it. Collect the money. Earn the review. Vepsy builds all five — and sells them one at a time, because you already do some of them well.
Book a DemoThe five pillars
A business is only as healthy as its weakest pillar
Attract
Marketing for a lead
SEO, GEO and paid search that put you in front of someone who needs the work today.
Qualify
Qualifying the lead
An AI voice agent answers, works out what is wrong, quotes from your rate card, authorizes the card and hands off with the whole story.
Service
Servicing the lead
A dispatch console: a live queue, a job card, assignment by ETA, masked comms, and a mobile form your tech closes the job on.
Collect
Taking payment
Capture against the authorization, an overage link when the job ran long, net-terms invoicing, and payouts to the tech who ran it.
Retain
Receiving feedback
A review request and a sentiment survey by text, sent the moment the job closes rather than a week later.
Which Pillar Is Missing?
You already know which of these is happening to you. That is the pillar to buy first — and it is usually not the one you were about to spend money on.
No 1 · Attract
“The phone doesn't ring enough.”
SEO, GEO and paid search that put you in front of someone who needs the work today.
Fix it with AttractNo 2 · Qualify
“It rings at 2am and nobody answers.”
An AI voice agent answers, works out what is wrong, quotes from your rate card, authorizes the card and hands off with the whole story.
Fix it with QualifyNo 3 · Service
“Jobs live in text threads and a whiteboard.”
A dispatch console: a live queue, a job card, assignment by ETA, masked comms, and a mobile form your tech closes the job on.
Fix it with ServiceNo 4 · Collect
“The work is done and the card declines.”
Capture against the authorization, an overage link when the job ran long, net-terms invoicing, and payouts to the tech who ran it.
Fix it with CollectNo 5 · Retain
“Your best jobs never become reviews.”
A review request and a sentiment survey by text, sent the moment the job closes rather than a week later.
Fix it with Retain
Pick one. Nothing here is gated behind anything else, and nothing has to be bought together.
The Vepsy Difference
Most software in this category sells you one pillar and calls it a platform. A voice agent that answers and hands you a message. A console that assumes the phone was already answered. Billing that assumes someone wrote down what the job actually was. Vepsy builds the whole loop, then lets you buy the part of it you do not have.
Nothing Gets Re-Keyed
What the caller said becomes the job card, and the job card becomes the invoice. No copying an address out of a text thread, no reading a price back off a sticky note, no third system that has to be told what the first two already know.
The Money Moves With the Job
The card is authorized while the customer is still on the phone, and captured against that authorization when the work is filed as done. The hold is a ceiling, so a smaller job charges less — and a finished job does not depend on a card that has since gone quiet.
Only Your Staff Log In
Your customers never make an account, and neither do your field techs — the completion form opens from a one-time link texted for that job. Fewer passwords in the loop means fewer places a job can stall at 2am.
Proof, not a pitch
We Run a Tow Operation on All Five Pillars
We run a tow operation of our own. The console on this site is the one our own dispatch desk works in, and the loop is the one our own jobs run through — every night, including the 2am ones.
Towing is where we prove it, not who we sell to. The same five pillars fit HVAC, plumbing, electrical and restoration, because they all live or die on the same thing: a lead that gets answered, run, billed and remembered.
See a real job, end to endEvery pillar runs on our own jobs before it is sold.
Every night, on calls nobody would otherwise answer.
Every trade that sends someone to an address can run the same loop.
How We Do It
We scope to your business, not to a product. Discovery works out how your operation actually runs and which pillar is leaking the most; from there we configure that one pillar around your rules, test it on your own jobs, launch it, and keep tuning it afterward. Weeks, not quarters — and only the piece you are missing.
- Scope
- Build
- Test
- Go-Live
1. Consultation & Requirements (Day 1)
A free, no-obligation call about how your operation actually runs: where work comes from, what happens to it at 2am, how long money takes to arrive, and which systems the pillar has to live alongside — phone, CRM, calendar, ticketing, dispatch, accounting. We finish it knowing which pillar is costing you the most.
2. Design & Configuration (Week 1–2)
We turn the way you already work into an explicit playbook: what gets asked, what gets confirmed, what it costs, who it routes to, and when a person takes over. For Qualify that is a call flow; for Service it is your dispatch and completion rules; for Collect it is your rate card and deposit policy. You approve it. No coding required on your side.
3. Integration & Testing (Week 2–3)
We connect the pillar to the tools you are keeping, then run structured test rounds against realistic scenarios — your addresses, your job types, your prices — to validate accuracy, data capture, routing and a clean handoff to a human.
4. Launch & Team Enablement (Week 3–4)
We launch with minimal disruption to the parts of your operation we did not touch. Your team gets short training on how to review what happened, handle the exceptions, and change the simple rules themselves — hours, routing, rates, answers. You get visibility into outcomes, so you are never guessing.
5. Optimization & Scaling (Ongoing)
We keep improving on your own data, then extend as you grow — more job types, more departments, more locations, more of the hours nobody was covering. Adding a second pillar later is a conversation, never a re-implementation.
Questions?
Contact Us
Ready to turn your phone line into a real operator—not a voicemail box? Vepsy builds AI voice agents that answer instantly, handle the routine, and route the important calls with full context.
Book a quick call and we'll map your top call types, show a tailored demo, and outline a clear path to a live deployment that fits your systems.
